
The Ask
Creating a Record-Setting Experience
Duck Creek Technologies engaged 82 South to deliver a seamless, high-impact experience for FORMATION 26 at the Signia by Hilton Orlando. With attendance projected to be the largest in event history, the challenge was to create an engaging environment for attendees, partners, and sponsors while managing the complex logistics of the Launchpad partner showcase, breakout session production, event technology, wayfinding, and attendee experiences across the conference.


The Pitch
Strategy, Production & Execution
82 South provided comprehensive event production and management support, serving as an extension of the Duck Creek team from planning through execution.
Key responsibilities included:
- Provided onsite management, technical oversight, installation, dismantle, and event support throughout the conference
- Produced and managed the entire Launchpad partner experience
- Designed and coordinated layouts, renderings, technical drawings, and logistics for sponsor exhibits and kiosks
- Managed more than 50 partner activations across Platinum, Gold, Silver, Bronze, and Kiosk sponsorship levels
- Oversaw production and technical support for all breakout rooms, ensuring a plug-and-present experience for speakers and attendees
- Implemented dynamic digital signage throughout the venue for wayfinding, agendas, breakout schedules, and real-time updates
- Created and managed branded Duck Creek activation areas, including product demos, swag experiences, and attendee engagement spaces
- Designed and provided large-scale environmental prop elements for the casino-themed closing celebration
- Supported the event’s signature attendee favorite: the Duck Crane Machine, a FORMATION tradition that continued to draw crowds and create memorable moments
The Results
FORMATION 26 Hits New Heights
FORMATION 26 delivered the highest attendance in the event’s history, creating unprecedented opportunities for networking, partner engagement, and product discovery.
The Launchpad became a central hub of activity, giving partners a polished, professional platform to connect with attendees while maintaining a consistent event brand experience. Dynamic digital signage played a critical role throughout the conference, helping attendees easily navigate the venue, stay informed of schedule changes, and move efficiently between sessions.
The breakouts ran smoothly with dedicated technical support and enhanced presentation environments, allowing speakers to focus on content delivery rather than logistics. The casino-themed closing party provided a memorable finale, with custom-designed large-scale props transforming the space into an immersive experience that encouraged attendee interaction and celebration.
By combining strategic planning, creative design, production expertise, and technology-driven solutions, 82 South helped Duck Creek deliver a record-setting FORMATION event that elevated both the attendee and partner experience while reinforcing the conference’s reputation as a premier industry gathering.


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